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New Technical Support Email

When you are having technical difficulties, our expert technical support team is available to answer your queries during business hours on +61 2 8845 7200 and 1800 076 639.

A dedicated technical support email has also been launched, making it easy for you to submit all non-urgent technical enquiries.

techsupport.au@somfy.com 

If you have any non-urgent matters, would like to enquire about a warranty product returns status or simply require some product information, please send through to the above email address.

We are always looking for ways to make your customer experience better!